We provide shipping for all rental devices to specified serviceable locations. Delivery availability will be confirmed at the time of order placement.
Shipping costs, if applicable, will be mentioned at checkout. Some locations may qualify for free delivery based on order value or promotional offers.
Devices are shipped only after full payment or security deposit clearance, as per the rental agreement.
Estimated Delivery Time
Orders are typically processed within 24-48 hours after confirmation.
Standard delivery times range from 3-7 business days, depending on your location.
Expedited shipping options may be available at an additional cost.
Delivery Terms
Customers must provide accurate shipping details. Any errors in the provided address that result in delays or non-delivery will be the customer’s responsibility.
Deliveries will require a valid government-issued ID for verification upon receipt.
If a customer is unavailable at the time of delivery, reattempts may be scheduled, potentially leading to additional charges.
Risk and Ownership
The rental device remains the property of our company throughout the rental period.
Risk of damage or loss transfers to the customer upon successful delivery. Customers must ensure safe handling and secure storage of the device.
Delayed or Failed Delivery
While we strive to meet estimated delivery timelines, delays may occur due to unforeseen circumstances such as courier issues, weather conditions, or high demand.
If your order is delayed beyond the expected time, you may contact our support team for updates.
If a shipment is lost in transit, we will work with the courier to investigate and, if necessary, arrange a replacement.